Thank you for choosing raison d’etre - The Residential Library, managed by GoVoyage Hospitality Private Limited, for your travel needs. We want to ensure a smooth and hassle-free payment process for your bookings. Please find our payment policy outlined below:

1. Booking Confirmation: Once you finalize your stay, we will provide you with the updated availability of the accommodation. To confirm your booking, we require full payment of the room rent as advance. 

2. Advance Payment: You can secure your booking by paying the full room rent in advance. This payment will guarantee your reservation for the tour/service. 

We aim to provide you with exceptional travel experiences, and our payment policy is designed to facilitate a seamless booking process. If you have any questions or need further clarification regarding the payment process, feel free to contact our customer support team. We look forward to welcoming you on an unforgettable journey with us.

Payment Methods

We accept all major Credit cards, such as Visa, MasterCard, and American Express. Debit Cards, Net Banking, selected Cash Cards, and wallets are also processed through our secure online payment gateway system. Our website is integrated with reputed payment gateways to ensure the safety of your payments. We implement stringent security measures to protect critical information like Credit Card details, passwords, and personal information.

Your Credit card or debit card will be charged at the time of placing your order. In the event that we are unable to fulfill your order for any reason, a refund will be issued to your account as per the cancellation policy. 

We also offer the option of making a direct or online (wire transfer) Cash deposit to our Indian bank account (South Indian Bank Limited). Payments will be processed in INR, and any transaction and currency exchange charges must be borne by the depositor.

Account Details: Name: GOVOYAGE HOSPITALITY PRIVATE LIMITED

Account Number: 0037073000003324 

Bank: South Indian Bank 

Branch: Kottayam Main 

IFSC Code: SIBL0000037 

SWIFT Code: SOININ55037

MICR: 686059002