Cancellation Policy:

Cancellation by Guest: If the guest decides to cancel the booking for any reason, they must inform us within a specified time limit, along with the copy of the cash receipt issued by the company. Cancellation charges will be applicable as outlined below and will be calculated based on the gross tour cost, considering the date of the booking and the date of cancellation. 

The company will deduct processing charges from the refund amount to be paid to the guest. Here is the defined cancellation policy:

• 45 days to 30 days prior to arrival: 25% of the booking cost of the accommodation

• 30 days to 21 days prior to arrival: 33% of the booking cost of the accommodation

• 21 days to 14 days prior to arrival: 80% of the booking cost of the accommodation

• Less than 14 days or NO SHOW: 100% of the booking cost of the accommodation.

Please note that the charges are levied on the gross booking cost.

Cancellation by Company: In the event that any tour or service is canceled from the company's end due to unforeseen reasons, a full refund of the amount paid by the guest will be processed within 7 working days from the date of tour cancellation.

Refund Policy

We understand that there may be instances where you need to make changes or cancel your tour bookings. Our refund policy is designed to provide clarity and transparency regarding the refund process. Please carefully read the following terms and conditions:

Refund Process: If there are any variations, amendments, alterations, or cancellations of any tour, refunds will be issued to the guest through one of the following methods: Cash, Account payee's cheque, Net Banking, Cash deposit, or PayPal transfer (based on mutual consent) in INR at the prevailing rate of exchange on the date of the refund, in compliance with the Reserve Bank of India Rules and Regulations. This applies regardless of whether the tour payments were made in part or whole in foreign currency. We always strive to expedite the refund process, but it may take approximately 5 to 7 working days for the refund to be processed.

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Non-Refundable Cases: No refund will be applicable under the following circumstances:

• Any missed/unused services of the tour, including meals, for whatsoever reason.

• Cancellation requests for bookings made during the peak season (01st December to 31st January).

• Modification, variation, amendment, cancellation, or non-utilization of tour services.

• Cancellation of the tour due to changes made in the rules by the concerned Government.

• Indefinite postponement of the tour due to natural calamities, riots, political calamities, or any other unforeseen calamities.

Non-Refundable Air Tickets: Refunds are not applicable for air tickets that are non-refundable, and date changes are not allowed.

Please note that the refund policy is subject to change based on circumstances and regulations. We recommend you to review this policy before making any bookings. For any further inquiries or assistance regarding refunds, please feel free to contact our customer support team. We are committed to providing the best service possible and ensuring your travel experience is as smooth and enjoyable as possible. Thank you for choosing our services.